Fast Communications (“Fast Communications,” “we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding that information.
Fast Communications is an authorized dealer for major internet, TV, and phone service providers including AT&T, Spectrum, Frontier Fiber, EarthLink, Xfinity, Kinetic, Optimum, DIRECTV, Cox, Quantum Fiber, Verizon Fios, Fidium Fiber, Ziply Fiber, Google Fiber, Brightspeed, Metronet, and altafiber. We help customers compare and order services from these providers. We are not an internet service provider — we do not operate any network or deliver internet service directly.
This Privacy Policy applies to our website at fast-communications.com and all related pages, subpages, and services operated by Fast Communications.
By using our website or contacting us, you agree to the collection and use of information as described in this Privacy Policy.
We collect information you provide when you:
– Use our address or ZIP code lookup tool to check internet availability
– Complete a contact or service inquiry form on our website
– Call our team at (888) 841-5332
– Request a quote, comparison, or service order
This information may include:
– **Full name**
– **Service address and ZIP code** (to check provider availability at your location)
– **Phone number**
– **Email address**
– **Information about your current internet service** (provider, speed, contract status) if you share it voluntarily
– **Service preferences** (preferred provider, speed tier, budget)
When you visit our website, we automatically collect certain technical information, including:
– **IP address**
– **Browser type and version**
– **Operating system**
– **Referring website (the page you came from)**
– **Pages visited on our site and time spent**
– **Date and time of your visit**
– **Device type (desktop, mobile, tablet)**
This information is collected through cookies, tracking pixels, and similar technologies described in Section 5 below.
We may receive information about you from third-party advertising platforms (such as Meta/Facebook and Google) when you interact with our advertisements on those platforms, in accordance with those platforms’ own privacy policies.
We use the information we collect for the following purposes:
**To provide our services:**
– Checking internet provider availability at your address
– Comparing plans and pricing on your behalf
– Facilitating your order with an internet service provider
– Following up on your inquiry by phone or email
**To communicate with you:**
– Responding to your questions and requests
– Providing quotes, plan comparisons, and order updates
– Sending service-related communications you have requested
**For marketing and advertising (with your consent where required):**
– Sending promotional offers, newsletters, and updates about internet plans and providers
– Running targeted advertisements on platforms like Meta and Google based on your interests
– You may opt out of marketing communications at any time — see Section 7
**For analytics and site improvement:**
– Understanding how visitors use our website
– Measuring the performance of our content and advertising
– Improving our website, tools, and customer experience
**For legal and compliance purposes:**
– Complying with applicable laws and regulations
– Responding to lawful requests from government authorities
– Protecting our rights and the rights of our customers
When you choose to place a service order through Fast Communications, we share the information necessary to process that order — typically your name, service address, phone number, and selected plan — with the internet or TV service provider you have chosen. That provider’s own privacy policy governs how they use your information once received.
We work with trusted third-party service providers who help us operate our website and business, including:
– **Google Analytics** — website traffic and behavior analytics
– **Meta (Facebook) Pixel** — advertising measurement and retargeting
– **Hosting and website infrastructure providers**
– **Customer relationship management (CRM) platforms**
– **Call tracking services** (such as CallRail) — to measure the performance of our advertising campaigns
These service providers are authorized to use your information only as necessary to perform services on our behalf and are contractually required to protect your information.
We may disclose your information when required to do so by law, court order, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
If Fast Communications is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
– **We do not sell your personal information** to third parties for their own marketing purposes.
– **We do not rent or lease your personal information** to third parties.
– We do not share your information with providers you have not selected or authorized us to contact on your behalf.
Our website uses cookies and similar tracking technologies to improve your experience and help us understand how visitors use our site.
**Strictly necessary cookies**
Required for the website to function. These cannot be disabled. They enable the address lookup tool, form submissions, and basic site navigation.
**Analytics cookies**
Used to collect information about how visitors use our site (pages visited, time spent, traffic source). We use Google Analytics for this purpose. This data is aggregated and does not identify individual visitors.
**Advertising and targeting cookies**
Used to deliver relevant advertisements on other platforms (such as Facebook and Google) to visitors who have previously visited our site. These cookies are placed by third-party advertising platforms in accordance with their own privacy policies.
Most browsers allow you to control cookies through their settings. You can:
– Block all cookies (note: this may affect website functionality)
– Delete existing cookies
– Set your browser to notify you when cookies are being placed
You can also opt out of Google Analytics tracking at: tools.google.com/dlpage/gaoptout
You can manage your Meta advertising preferences at: facebook.com/ads/preferences
We take the security of your personal information seriously. We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, disclosure, alteration, or destruction.
These measures include:
– Secure HTTPS encryption on our website
– Access controls limiting who within our organization can access customer data
– Regular review of our data handling practices
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at the contact information in Section 9.
You may opt out of receiving marketing communications from Fast Communications at any time by:
– Calling us at (888) 841-5332
– Emailing us at the address listed in Section 9
– Clicking the unsubscribe link in any marketing email we send
Opting out of marketing communications will not affect service-related communications, such as order confirmation or follow-up about an active service inquiry.
You may request access to the personal information we hold about you, and request corrections to any inaccurate information, by contacting us using the information in Section 9.
You may request deletion of your personal information by contacting us. We will delete your information to the extent we are not legally required to retain it (for example, we may be required to retain records of transactions for a certain period).
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
– **Right to Know:** Request information about the personal information we collect, use, disclose, and sell about you.
– **Right to Delete:** Request deletion of personal information we have collected from you, subject to certain exceptions.
– **Right to Correct:** Request correction of inaccurate personal information.
– **Right to Opt Out of Sale/Sharing:** Fast Communications does not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law. If our practices change, we will update this policy and provide opt-out rights.
– **Right to Non-Discrimination:** We will not discriminate against you for exercising your privacy rights.
To exercise your California privacy rights, contact us at the information listed in Section 9. We will respond within 45 days.
Residents of Virginia, Colorado, Connecticut, Texas, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and opt out of certain uses of their personal information. Contact us to exercise these rights.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will delete that information.
Our website contains links to provider websites (AT&T, Spectrum, Frontier, etc.) and may contain links to other third-party websites. This Privacy Policy applies only to fast-communications.com. When you visit a provider’s website or complete a provider’s application, that provider’s privacy policy governs the collection and use of your information. We are not responsible for the privacy practices of third-party websites.
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or through a notice on our website.
We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
**Fast Communications**
14236 Manchester Rd
Manchester, MO 63011
**Phone:** (888) 841-5332
**Website:** fast-communications.com
We will respond to all privacy inquiries within a reasonable time and no later than 30 days for requests related to your personal information rights.
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